System integration

Relay
Connect the systems around a decision.

Connect external systems, normalize source signals, and transport approved actions through trusted integration boundaries.

An illustrative source-to-action path

A carrier update becomes usable context.

Bring a changing source record into the operating loop, then carry an authorized response back to the right system.

Source
A transport system reports a delayed shipment.
Intake
The update is normalized with its source identity and history.
Context
The operating loop receives the relevant event and records.
Writeback
An authorized carrier change reaches the target system.

Illustrative workflow view. Controls and integrations depend on deployment.

Connect at the source

Bring APIs, webhooks, file feeds, and operational systems into a defined integration boundary. Scope each connection around the workflow it supports.

  • Source authentication and access
  • Schema mapping and normalization
  • Connection and sync history

Keep transport accountable

Make intake and delivery failures visible so operators can follow what arrived, what failed, and what needs another attempt.

  • Retry and failure visibility
  • Source identity preserved
  • Traceable event intake

Carry approved actions

Relay transports work across system boundaries. Policy and Workflow determine authority; Praxis owns execution, and Strata governs the data plane.

  • Scoped target-system access
  • Authorized action transport
  • Connected execution evidence

In practice

Connect the work across your systems.

A decision often depends on information owned by several teams. Relay brings those signals into the operating loop and carries approved responses back through a defined connection.

Delivery exceptions

Combine carrier updates with order and inventory records so operators can review a delayed commitment with the relevant source evidence. Keep the proposed reroute connected to the system that must receive it.

Production handoffs

Bring maintenance requests, equipment events, and production updates into one workflow. A connection supplies the information; the operating team defines who can authorize a work order or schedule change.

Customer commitments

Link a service request to its account, order, and delivery history. Give the reviewer usable context before an approved update is sent to a customer or case-management system.

How it works

From source signal to controlled writeback.

Start with the connections required for one decision. Read access and action access are scoped separately, with a visible owner for each integration.

  1. 01

    Define the connection

    Identify the source, event shape, account boundary, and records the workflow needs. Agree how authentication, mapping, and failed deliveries will be handled.

  2. 02

    Bring context into the loop

    Normalize the incoming signal and preserve its source identity. Strata governs the datasets, while Lattice connects the accepted records to the operating situation.

  3. 03

    Deliver an authorized response

    After Policy and Workflow establish authority, Praxis executes through the scoped connection. Keep the target response and any failed attempt available for review.

Common questions

Understand the fit.

How is Relay different from Strata?

Relay owns the connection and transport boundary. Strata governs the datasets, access, preparation, and lineage used by the operating loop. A successful connection does not itself make every record eligible for use.

Do source systems remain in place?

Yes. The first workflow is designed around the systems your teams already use. The integration review establishes which records are read and which approved changes can be written back.

Does a connector authorize an action?

No. Connector access is separate from the authority to act. Policy gates the response, Workflow records approval where required, and Praxis owns the execution path.

Start where one workflow needs clearer control.

Adoption starts with one workflow, the systems around it, the approvals it needs, and the outcome your team wants to improve.

Design a decision loop